Customer Care

ORDERING POLICY:

Each piece of Lafia jewellery is custom made to order and handcrafted with love. Production of your order begins once payment in full has been received. Due to the custom nature of all orders, your order will ship within 3-4 weeks.

For rush orders please contact us directly at concierge@lafiajewellery.com or 647-274-8885. We will certainly do our best to work with you to accommodate your request.

 

CARE & REPAIRS:

We proudly stand behind our craftsmanship. Lafia jewellery is delicate in nature and you should handle your fine jewellery accordingly.

Repairs for normal wear and tear will be covered for 90 days after receipt of your order. However, improper care, or extraordinary damage will void this warranty.

For any damage after this time period, we will be happy to work with you on your repair. You may contact us at concierge@lafiajewellery.com to request a Return Authorization number for your repair. All costs associated with the repair, including shipping to and from, will be the responsibility of the customer.